🔐 Password Reset Made Easy
Reset your Unger email password in 5 simple steps – no IT help needed!
🌐 Step 1: Open the Password Reset Page
Just open your internet browser (like Chrome, Edge, or Safari) and go to:
👤 Step 2: Tell Microsoft Who You Are
You’ll see a page that asks two things:
Your Unger email (example: jdoe@ungerglobal.com)
A picture with some squiggly letters/numbers – this is called CAPTCHA, and it helps keep your info safe.
🔄 Can’t read it?
Click the refresh button to get a new picture.
🔊 Or click the speaker to hear the letters read out loud.
Click Next when you're ready.
📱 Step 3: Prove It’s Really You
Now, you’ll need to prove that you’re you. You might see one of these options:
✅ Option A: Get a Code by Text or Call
✅ Option B: Use the Microsoft Authenticator App
Do you use the Microsoft Authenticator app on your phone? Then you’ll either:
👉 Nothing popping up? Open the app and look for the code manually.
🛠 Step 4: Make Your New Password
Now you’ll create your new password. You’ll see a screen with two boxes.
Type your new password in both boxes (the second one is just to double-check you typed it right).
✅ Your new password needs to:
💡 Good Example: Purple-banana93!
🚫 Bad Example: Unger12025!! (It’s too guessable)